Effective October 1, 2020 Community Solutions is our new management company. Community Solutions office hours are Monday-Thursday, 9:00am-5:00pm and Friday from 9:00am-1:00pm. Liz Trapolino, CMCA, AMS is the Agent for the Association. Community Solutions can be reached via phone at (713) 429-5440 or via email at email@example.com. Please click here for more details.
Spring West MUD Residents,
Due to the potential for high wind and for the safety of our crews, tomorrow USA Waste Solutions will be suspending trash and recycling collection due to the impending storm.
Service will resume Monday, August 31, 2020 beginning at 7:00 a.m.
We realize the inconvenience and apologize in advance.
USA Waste Solutions
April 22, 2020
WM’s Operational Update:
Waste Management Operations continues to provide essential services to our communities during these challenging times without interruption. You may notice changes in your service times as we adapt to increased material at the curb. More material equals additional trips to the landfill or recycling recovery facilities. These trips add time to our collection routes, which may result in later than normal service times for residents. We are adjusting daily to meet the changing needs.
Our call center work from home solution continues to support both customer service needs and the health and safety of our Call Center Representatives. Call volumes and wait times are evaluated daily to ensure residents have the information they need in an efficient and timely manner.
We celebrate 50 Years of Earth Day today! Recycling is vitally important to our environment, and it has come to play a critical role in certain manufacturing supply chains for essential items such as tissue, toweling and packaging boxes for grocery and medical supplies. Please continue to recycle right by placing clean bottles, cans, paper and cardboard in the recycling container, while keeping trash out.
Looking for a fun Earth Day activity to share with your children? Follow this link for Earth Day fun. Thank you for entrusting our WM team to serve your community.
Customer Service Contact:
Virtual chat: www.wm.com
Public Sector Solutions Manager
Waste Management of Texas, Inc.
Important Service Announcement – March 24, 2020
To better protect our employees from potential exposures and to continue to provide our customers with essential services, we are taking the following measures effective Wednesday March 25, 2020:
USA Waste Solutions will be reducing the collection of trash and recycling to Cart/Cans/Bins only. USA Waste Solutions will be suspending collection services on any item(s) left outside the container for trash and recycling. This reduction in service includes any bulky and yard items typically picked up and any extra recycling material left outside the Cart/Cans/Bin.
Trash collection in Cart/Cans will be limited to the equivalent of two 96gal Carts.
Recycling collection will be limited to two 18gal bins or a single Cart/Can provided by USA Waste Solutions or the container designated by your HOA or MUD.